VIP Club Frequently Asked Questions

What are VIP Credits?

VIP Credits are the equivalent of cash on our VIP Shopping Portal. As a VIP member, your payment method will be charged $49 on the same day every month and...

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How do I Skip or Cancel?

Skip or cancel online or by calling our VIP Concierge at (909) 406- 8566, Press 6. See below for your skip or cancel by day. There is no limit on how...

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When do I receive my VIP Credit?

You will receive your initial VIP credit and get access to shop immediately. Every month after that, VIP Credits are issued as follows:  Sign Up/ Monthly Charge Day  VIP Credit...

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